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Customer testimonials & project ratings
independently verified by HomeAdvisor.

Overall Verified
Testimonial Score

4.67

Composite Score

Quality

Customer Service

Value for Money


Review Date: 04/11/2024 | Author: Pat M., Winter Garden, FL

Comments: Roger did an awesome job in resurfacing our pool. He made selecting the pool surface and tiles so easy with all the samples he had available. He always answered any and all questions from beginning to the end. I would definitely recommend My Pool Man! Great service and very professional. Outstanding job!

Review Date: 08/03/2023 | Author: Dennis M., Orlando, FL

Comments: Roger did a terrific job acid-washing my pool. He did it on time and on budget. I am happy to recommend him to others

Review Date: 07/18/2023 | Author: Mike N., Winter Park, FL

Comments: Roger is a professional, started and completed The job on time, he is easy to work with and Has good personality. I would recommend him.

Review Date: 07/18/2023 | Author: Steven L., Longwood, FL

Comments: Had 5 different companies bid. They were not the most expensive but were as much as 700 dollars more than lowest. Went with them because of Roger. We sat and talked about all aspects of project, materials and when could get to project. His company was available within a week when others were as much as 3 months out. They started right away and finished in 3 days. Follow up was incredible, above and beyound. Pool as good as new. Highly, highly recommend Roger and my pool man.

Review Date: 05/17/2023 | Author: Jason W., Casselberry, FL

Comments: Great job and done very quickly. Really very happy with the results.

Review Date: 02/07/2023 | Author: Carl n S., Apopka, FL

Comments: Prompt, made schedule, good value not the highest and not the lowest.

Review Date: 04/02/2022 | Author: Andrae C., Gotha, FL

Comments: He was extremely prompt and he was extremely professional and his price was extremely fair for the work he performed. I would absolutely recommend his service to others and I plan on keeping him for future projects going forward. He repaired my pool plumbing line and made sure that my pump was working properly.

Review Date: 12/15/2021 | Author: Datude E., Orlando, FL

Comments: Great attention

Review Date: 12/09/2021 | Author: Joe T., apopka, FL

Comments: Very k knowledgeable technician

Review Date: 08/17/2021 | Author: John K., Ocoee, FL

Comments: Best choice EVER! Answered the phone, came quickly. Excellent customer service at a fair price. Excellent experience all around. Should be named My NEW Pool Man because my old one just got the boot!

Review Date: 01/14/2021 | Author: Ruby D., Orlando, FL

Comments: Best experience with any home repair I have ever had. The politeness, honesty, dependability, cleanliness, knowledge of products is just remarkably outstanding. Call this company first!!! Thank you Roger and Bryan for such an outstanding experience and service!! You truly can trust this business!!!!!

Review Date: 10/29/2020 | Author: Ken S., Orlando, FL

Comments: Brian was great, very nice person.

Review Date: 09/03/2020 | Author: Pamela B., Winter Garden, FL

Comments: Roger was great. He answered my call on a Saturday and came out and gave me an estimate on Tuesday. I could of tell Roger was not the hungry for money type. He presented to me 2 options to fix my pool lights and both were very reasonable. Called him to review the invoice and he broke it down for me. My pool man came out within a few days to fix the light and cleaned up whatever debris was left behind. Would definitely use them in the future, if needed.

Review Date: 08/12/2020 | Author: Kyle R., Orlando, FL

Comments: Good company

Review Date: 05/01/2020 | Author: Gloria A., Orlando, FL

Comments: Highly Recommended A = Awesome Service from Mr Roger My Pool Man. An honest person. He saved me from a Pinch-a-Penny guy that was about to rip me off with the idea that was necessary for me to buy an (A1 hp pump complete installed with supplies and labor basic install with tax $638.00) Honest to God he solved the problem that was a simple mistake that I did wrong. He realized what went wrong and fixed it. Of course I confessed: I Didn’t open the air valve 1st, but the pool pump leaf canister "compartment" after release a lot of water I didn’t refill the intake with water. Then upon start, the pump wasn’t pushing any air out through the discharge; between one thing and another the pump stop working. Also bought a new leaf canister, sealed leaks and repaired a pipe. He’s the best and provided impressive and excellent service. My Pool Man forever and ever thanks so very much.

Review Date: 12/22/2019 | Author: Peter V., Orlando, FL

Comments: Calls back when you have questions, professional, answer my questions and reasonably priced. Quick to get things done.

Review Date: 12/04/2019 | Author: Gregg M., Windermere, FL

Comments: Absolutely amazing. Very professional and friendly. They contacted me immediately, scheduled an appointment, called to confirm 30 minutes before arriving and quickly and inexpensively fixed my problem. Later that day I received a follow up call to ensure my satisfaction with the service. This is the way Customer Service used to be. I have an unconditional review and recommend.

Review Date: 11/11/2019 | Author: Jim N., Belle Isle, FL

Comments: Prompt to respond. Provided great recommendations that others did not such as installing a surge protector which we researched and verified that it is a good idea to protect expensive pool equipment. Would hire again.

Review Date: 10/23/2019 | Author: Ms. G., Belle Isle, FL

Comments:

Review Date: 08/26/2019 | Author: Tom F., Windermere, FL

Comments: Roger is honest and reliable

Review Date: 08/08/2019 | Author: Nina S., Windermere, FL

Comments: They were professional and friendly. They fixed our pump issue quickly. I can trust them and go to them in the future in case of any pool issues.

Review Date: 07/05/2019 | Author: Jenn K., Ocoee, FL

Comments: He got the job done quickly and kept in touch with me as to what he was doing and when he d be out.

Review Date: 06/19/2019 | Author: Cedric C., Ocoee, FL

Comments: Overall very friendly, professional, and made recommendations with my budget in mind. maintained and cleaned area afterwards.

Review Date: 03/25/2019 | Author: Jason K., Orlando, FL

Comments:

Review Date: 02/15/2019 | Author: Charles M., Longwood, FL

Comments: No nonsense pricing good work you can trust them.

Review Date: 02/02/2019 | Author: Elly A., Windermere, FL

Comments: it good company

Review Date: 02/01/2019 | Author: Jennifer L., Orlando, FL

Comments: They called fast, did the job the next day at the best price saving me 600.00 on a new pool heater install.

Review Date: 01/30/2019 | Author: Robert L., Orlando, FL

Comments: 5

Review Date: 11/01/2018 | Author: James P., Orlando, FL

Comments: Very good at a reasonable price. They replaced a check valve that was in a difficult place. Had the parts in on one day. up and running in under an hour. Both Roger and Richard were very professional. Would definitely call them again for pool service.

Review Date: 11/01/2018 | Author: Leslie H., Orlando, FL

Comments: They cleaned up a mess left by our former pool people and diagnosed a salt cell problem, after trying everything to make sure it was the cell. Very responsive and professional. Highly recommend this company.

Review Date: 10/22/2018 | Author: Cynthia H., Windermere, FL

Comments:

Review Date: 09/17/2018 | Author: Marie M., Orlando, FL

Comments: It turns out my problem was easily rectified and we weren’t charged a penny. This company took at least an hour of their day to assess our problem. This is what I call exceptional customer service. I believe the name of the representative was named Brian. Highly recommend My Pool Guy and I will call them again. Marie M

Review Date: 09/14/2018 | Author: William R., Orlando, FL

Comments:

Review Date: 09/10/2018 | Author: Paul H., Ocoee, FL

Comments: N/A

Review Date: 06/20/2018 | Author: Luis S., orlando, FL

Comments: Roger is very knowledgeable and very thorough he checked all the equipment and explained everything that was wrong and needed fixing without any pressure

Review Date: 05/10/2018 | Author: Pam &., Winter Garden, FL

Comments: They did a great job.

Review Date: 05/07/2018 | Author: Dan F., Orlando, FL

Comments: Delivered good service, honest about what was needed. No pressure to purchase additional services.

Review Date: 05/06/2018 | Author: Gregory A., Ocoee, FL

Comments: If you need someone to take care of the pool this is the company to go with. They are good at what they do. They arrived a couple of days sooner than what he told me and started to work on the pool right away. They are quick and do a great job.

Review Date: 04/25/2018 | Author: Gavinfox F., Orlando, FL

Comments: He was good, very quick!

Review Date: 03/15/2018 | Author: Sarah P., Orlando, FL

Comments: Great weekly pool maintenance company. Easy to pay online and very friendly company.

Review Date: 11/14/2017 | Author: Dan R., Ocoee, FL

Comments: Dan R Pool was on time and did a very nice job

Review Date: 10/15/2017 | Author: Judith S., Orlando, FL

Comments: The owner of the company took care of my issue quickly -- and I do mean quickly -- with conservative cost. I am very pleased.

Review Date: 10/11/2017 | Author: Carlos K., Orlando, FL

Comments: responsible and efficient,

Review Date: 08/29/2017 | Author: Janice G., Orlando, FL

Comments: Janice would recommend again. Contractor did a quick fix and didn't charge.

Review Date: 04/10/2017 | Author: Shanen S., Orlando, FL

Comments: Very knowledgeable and friendly.

Review Date: 03/27/2017 | Author: a Neighbor, Orlando, FL

Comments: Good work...quoted job on phone. Would have preferred something in writing.

Review Date: 03/03/2017 | Author: Sandy O., Winter Garden, FL

Comments: Finally found an fair and honest pool company that knows what are doing. Called them after another company screw up. My Pool Repairman was on time and finished the job n timely manner, and explained everything to me. Price was very fair. As far as I'm concerned, My Pool Man gets an A+

Review Date: 02/24/2017 | Author: Ray G., Orlando, FL

Comments: Great work affordable price

Review Date: 02/22/2017 | Author: Wilhelmina T., Orlando, FL

Comments: Roger came the day I called. I needed hand rails for my spa and the pool. He made suggestions, placed my order for me and they came and did the installations. Best of all they cleaned up beautifully when they were finished. Highly recommend......

Review Date: 01/31/2017 | Author: Darryl H., Orlando, FL

Comments: My Pool Man was suggested from another HomeAdvisor vendor who fixed a leak in my pool. My pool never looked so good!

Review Date: 01/22/2017 | Author: Harry M., Ocoee, FL

Comments:

Review Date: 01/04/2017 | Author: Marie F., Orlando, FL

Comments: Both Roger and Richard were very accommodating, in proceeding with the work in a speedy and efficient manner. We highly recommend them due to their expertise and knowledge of their craft.

Review Date: 12/15/2016 | Author: a Neighbor, Orlando, FL

Comments: Roger came out the day after I called him and was very helpful in teaching me about my pool equipment. I have hired My Pool Man for weekly pool maintenance.

Review Date: 12/03/2016 | Author: Kim W., Orlando, FL

Comments: i was very pleased that he got my pool up and running again

Review Date: 11/18/2016 | Author: Karlene J., Orlando, FL

Comments: Roger and Richard are very knowledgeable. They are helpful and patient

Review Date: 10/12/2016 | Author: Jeff M., Orlando, FL

Comments: Did a good job. Would use them again.

Review Date: 09/28/2016 | Author: Ronald W., Ocoee, FL

Comments: Roger is a great person to deal with... What a pleasure

Review Date: 09/21/2016 | Author: Jessica H., Apopka, FL

Comments: Roger was amazing - professional, super prompt. He came out to view our system (which had a failed filter) and gave an accurate quote, had his men out quickly to repair and due to my pool water being too low to test the connections, when we found a small leak, he came out the same day and fixed it! Really amazing to see this level of professionalism and how quickly he remedied the situation for us!

Review Date: 08/25/2016 | Author: a Neighbor, Winter Garden, FL

Comments: These guys are wonderful. They show up on schedule. They actually spend some time at each pool and do a thorough job every week. They believe the only thing I should do to my pool is swim in it. And if something additional needs to be done, they do it.

Review Date: 07/06/2016 | Author: a Neighbor, Orlando, FL

Comments: Rapid response time that was quite unexpected, very concise and let me know exactly what to expect, and reasonably priced.

Review Date: 06/18/2016 | Author: Kenneth C., Winter Garden, FL

Comments: Roger was very knowledgeable of my salt system,I made an appointment for him to quote a price, and he saw my system was not set correctly and he adjusted it before I hired him. 1day later my levels were perfect!.i also feel his crew is very professional and curtious.

Review Date: 04/25/2016 | Author: Kathryn O., Ocoee, FL

Comments: Everyone I have encountered with this company is very knowledgeable. They go beyond simply pool cleaning to ensure that your system is running the way it is supposed to. Every price we have been quoted has been very reasonable. I recommend them!

Review Date: 04/03/2016 | Author: Rita B., Ocoee, FL

Comments: Roger was awesome. He came out the very next day and had my pool fixed in the same week. I never felt pressured and his prices were fair. I highly recommend hiring "My Pool Guy". We are now considering hiring his company for maintenance.

Review Date: 03/28/2016 | Author: a Neighbor, Orlando, FL

Comments: nothing

Review Date: 03/01/2016 | Author: James S., Ocoee, FL

Comments: Roger the owner is a man of his word. He rearranged his people even with his tight. Schedule and got my pool Crystal clears. 5 stars all the way.

Review Date: 01/24/2016 | Author: Don W., Orlando, FL

Comments: It is great to know of a reliable, reasonable and honest company. I would highly recommend Roger and his company. We are VERY satisfied! Thank you!

Review Date: 11/18/2015 | Author: Cruz B., Orlando, FL

Comments: These guys are great and treat your pool as if it was their own. Very thorough in their inspections and very amenable and knowledgeable techs. HIGHLY RECOMMENDED!!!! Thank You

Review Date: 09/18/2015 | Author: George B., Orlando, FL

Comments: Repairman was advised I would possibly not be home when he was to come and he came and diagnosed the problem, advised me of he options and obtained the part on the same day and completed the repair with no delay at all. I don't get that kind of service from the company that brags about being the biggest in town.

Review Date: 08/13/2015 | Author: George B., Windermere, FL

Comments: Roger is knowledgeable and fair, they had to completely rebuild the filter for my pool and added some additional valves to the plumbing system to increase the ease of maintaining it. We had a slight mis-communication that Roger acknowledged and was willing to compromise as a result. He is a professional and a man of his word, I would recommend this business.

Review Date: 08/08/2015 | Author: Dawn D., Orlando, FL

Comments: Very knowledgable and honest as to what had to be done. Great prices. Fast reponse.

Review Date: 07/02/2015 | Author: Patty O., Orlando, FL

Comments: My Pool Man quickly diagnosed my problem and provided the solution and cost estimate. They showed up and completed the work efficiently and professionally. I would definitely recommend My Pool Man.

Review Date: 04/15/2015 | Author: Gary K., Windermere, FL

Comments: Just excellent work and results!

Review Date: 02/12/2015 | Author: Heather I., Orlando, FL

Comments: Both Pool Mal representatives we worked with --for the estimate and the actual work -- were professional and knew their business. Our pool went from dank swamp to glittering blue pool in a week. The new pump was installed and existing equipment checked and repaired thoroughly. We were very happy with My Pool Man's services and would recommend them to others.

Review Date: 10/14/2014 | Author: Ronald W., Ocoee, FL

Comments: Roger (Owner) sent his service tech (John) to install a new variable speed 2 HP pump Very happy with the work that was done. Highly recommend My Pool Man...

Review Date: 10/09/2014 | Author: Charles B., Windermere, FL

Comments: good work!

Review Date: 06/23/2014 | Author: Edward H., Ocoee, FL

Comments: Excellent work, done on schedule and at the quoted price.

Review Date: 04/10/2014 | Author: a Neighbor, Windermere, FL

Comments: Roger is an expert and did a great job bringing back everything into order. He is very fair in his estimates too.

Review Date: 02/01/2014 | Author: Marilyn S., Orlando, FL

Comments: Roger was a true professional. You can see that he is proud of what he does and is definitely looking for the customers best interest. I am extremely happy with his service.

Review Date: 08/29/2013 | Author: Randy C., Orlando, FL

Comments: My pool needed a new pump motor, and either a filter repair or replacement. I had a pretty old DE filter that was pumping the DE back into the pool as quick as it could pump it out ��� It was a mess. Roger assessed the issues, we discussed the options and we agreed on the right course of action. The work was done very quickly, professionally, and the price was fair. He was there when promised, and there was never a question about what needed to be done. I would highly recommend Roger and his team.

Review Date: 07/28/2013 | Author: Thomas L., Sanford, FL

Comments: Very professional and knowledgeable. I would highly recommend to anyone needing this type of service. Roger came out and assessed the issues (pool lighting and salt system) and promptly replaced these items. Their price and service could not be beat!

Review Date: 04/01/2013 | Author: Karen C., Orlando, FL

Comments: Great customer service and keep schedule on pool service. I highly recommend My pool man.

Review Date: 10/18/2012 | Author: Catherine P., Orlando, FL

Comments: Before I had even hired this company, Roger did some things that needed to be done without asking. That was the deal sealer for me.

Review Date: 07/24/2012 | Author: Chantal J., Orlando, FL

Comments: I am very pleased with the caliber of service that I have received from "My Pool Man" as the customer service surpassed all of my expectations! Initially the owner of this company personally came out to my home to assess my pool situation. He was courteous, patient and professional. He gave me very reasonable quotes in a timely manner. I was so impressed that I have hired "My Pool Man" to maintain my pool on a monthly basis.

Review Date: 05/31/2012 | Author: Kayleigh C., Winter Garden, FL

Comments: Highly recommend to use them. My pool was in rough shape and he came almost everyday until it was cleared up without any problem. and prices are VERY fair which is a huge plus!.

Review Date: 05/31/2012 | Author: Garrett G., Orlando, FL

Comments: Very professional and knowledgeable. Always on time.

Review Date: 05/31/2012 | Author: Brad K., Orlando, FL

Comments: Very Happy. I submitted my request at midnight. By 8am the next morn I had a call from MyPoolMan. He was out to see me promptly and did stellar work. He took the time to diagnose my problem, showed it to me so I could see with my own eyes. And then had all the work done by the following day. I now have a spectabular pool again. I am especially happy with the speed and professionalism I recieved. I would absolutely recommend MyPoolMan to anyone needing pool work.

Review Date: 04/15/2012 | Author: Marguerite T., Ocoee, FL

Comments: Work was done promptly and done well

Review Date: 03/26/2012 | Author: Frank B., Winter Garden, FL

Comments: Was on time and knew what to do. Very happy with service

Review Date: 01/08/2012 | Author: Luis G., Ocoee, FL

Comments: Content with the service and quality! Knowledgeable pool care!